In total, you can communicate with Lufthansa using 3 different media: phone, email, web. Lufthansa Cargo Shipment Tracking They could not rebook me and they did not refund my fare. While 800-645-3880 is Lufthansa's best toll-free number, there are 3 total ways to get in touch with them. FRAUD!!!! All that while they are selling their scam that there is no black out days and you can book anytime you want. for my bag. Liars and full of scam BE AWARE the airline is marketing for their miles and more scam non stop. It should have been required to use my phone or email to alert me. Lufthansa is famous for international travel by air. Customer service is nightmare, u can't get to anyone, that keep ignoring my emails, irresponsible behavior, shame on all top managers. In total, Lufthansa has 1 phone number. Your bookings and personal details at a glance. In case of questions with regards to e.g. The seats in front of us were practically in our faces, and forget about squeezing through to use the restroom (which I might add were subpar to any other airline I've ever flown; dirty, broken parts held together with tape, facilities that didn't work etc). I find the ads very irritating because they are in my face, (like shouting). Contacting Lufthansa - by phone or otherwise. Hadn't it been the intervention of the United States Embassy, my health was going to get worse and probably perish. The Lufthansa call center that you call into has employees from Germany and is open Mon-Thu 12pm-12am EST according to customers. So they think we are fool and not getting this scam how this possible that for six month on a route that there is at least 20-30 daily flights then there is not even one seat available?? They cancelled my flight from Chisinau to Munich. I am an aviation enthusiast and plan to travel to Europe next year. Recibimos un... What are the testing requirements for a US citizen traveling from Oslo, Norway to Chica... Res. Look out for great offers and discounts. Yes, I wish to receive information and offers in connection with my membership of the Miles & More program and consent to Miles & More GmbH and Deutsche Lufthansa AG contacting me for this purpose via electronic communication services (e.g. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. FAP and U.S. Department of Transportation and Consumer Protection. Your bookings and personal details at a glance. We filled out all necessary documentation and was told that we would be called to arrange for delivery today. If you think this information is inaccurate or know of other ways to contact Lufthansa please let us know so we can share with other customers. Even the people at Orbitz and Expedia, even a private travel agency had bad things to say about this crooked airline. Jean Sixbey, Terrible customer service. Contacting Lufthansa: General Information. I was just given another number to ring to get an E.T.A. I will send you documentation for my expenses; thank you. She found a flight from JFK. Get in touch. Lufthansa's main competitors are United Airlines, Delta Airlines, and British Airways. Book now! Now the cramped seating and seemingly poor financial status would detour us to other seemingly much better airlines like Jet Blue. The airline advertise using their credit card that has one of the highest interest rate to earn miles for ticket,each dollar spent earn a mile. Hope more can join in. AOG Materials desk. Flight number and dates of travel They are like heartless robots. Lufthansa Cargo is a wholly-owned Lufthansa subsidiary. Lufthansa Cargo eServices will simplify your working day. At any time and from anywhere, whether you are home or on the move. Our IT support team will be happy to help with any questions about our lufthansa.com website and the Lufthansa app. Not a dime. Co-pilots should also be required to complete MORE Flying Hrs. With your personal Lufthansa Cargo iD, you can access all the services you need. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. I have not been granted a reply and my high regard for Lufthansa is plummeting; I had thought the flight from Frankfort to Houston was superb, with fresh, tasty food, clean comfy craft and excellent attendants. Should you wish to contact Lufthansa as a customer or business partner, please phone our hotline in Germany on +49 69 86 799 799. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Lufthansa in an easy-to-use summary, as well as a full comparison of the 3 ways to reach Lufthansa, compared by speed and customer recommendations. This did not happen, and therefore, as per the report form I also logged on to citybagsluggage.co.uk but that just said ring the airline !!! I flew with Lufthansa Airlines from Newark Airport to Accra 1 stop connection during the holiday season. Cantonese. I am not surprised, they get worse and worse the more I learn about them. I asked for details of who I could complain to and was told to do so via the website. ... deactivate push notifications to mobile end devices in the respective Miles & More app. The next best way to talk to their customer support team, according to other Lufthansa customers, is by telling GetHuman about your issue above and letting us find somebody to help you. It's not always clear what is the best way to talk to Lufthansa representatives, so we started compiling this information built from suggestions from the customer community. Well so much for that, after having over 300K on their card I can't book nothing with their worthless earned miles as its been six months that almost every other day I call and check for available seat to purchase a ticket with my earned miles for a trip I want to go and they say no sit available, for almost six months now. This phone number is Lufthansa's Best Phone Number because 32,238 customers like you used this contact information over the last 18 months and gave us feedback. Go with US or British airlines. Lufthansa's attitude toward consumers is unacceptable. laptop charging units !!C. They lost a guests luggage and pushed us to fix their mistake. The more information you provide us, the faster we can assist you. It is one of the best videos showing airline travel from the pilots view that I have seen. 1-800-225-8612 Monday – Friday, 2:00 a.m. – 10:30 a.m. Central time The cargo carrier serves some 300 destinations in 90 countries with its own fleet of freighters, the belly capacities of Lufthansa’s passenger aircraft and an extensive road services network. This is Lufthansa's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lufthansa agent. Worse, if you have a child with you and it is cold as it was my experince To this date, Luftansa is yet to respond to my complaint, reimbursing me for paying my way back to the US on a bus is another story. Contact Info. operates services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, the Americas, Asia, and Europe, using a fleet of more than 260 aircraft. I plan to sue them for discrimination and 14 CFR Part 382, but also several statues of the ADA. 1-800-551-0943 8:00 a.m. – 9:00 p.m. daily, Central time. Lufthansa Cargo focuses on the airport-to-airport business. You can help! Well done! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. JNP*KW*Ticket. Lufthansa Customer Relations USA PLUS, don't be surprised if your seat is given away!!! For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Please, I want from Ms.K.Ropat to send me email that she received. With your personal Lufthansa Cargo iD, you can access all the services you need. Miami, USA . Location: 53 Reynolds Street, Iselin, New Jersey Toll Free: +1-844-512-2982 Email: firstname.lastname@example.org -Business, My worst experience with Lufthansa ever, I don't know how they are still in business in USA. Please keep sharing your experiences so we can continue to improve this free resource. We just had a worse flying experience with LUFTHANSA on July 4th from Prague to Frankfurt and even worse from Frankfurt to LAX!We are frequent flyers with United and United Club members but were treated as second class citizens by the rudes ground crews we ever experienced in our life! Lufthansa, you OWE me $402. Dutch. Main: +49 (0)69 86 799 799 (Germany) Customer Service: (954) 635 4549 Toll Free: (800) 645 3880. I watch your video "Pilotseye.tv - Lufthansa" on youtube. Customer service GetHuman builds free tools and shares information amongst customers of companies like Lufthansa. We've created these shortcuts and apps to try to help customers like you (and ourselves!) If have our own set of sources and which is why we get deals that aren’t anywhere else. SHAME ON LUFTHANSA! Shame lufthansa ! i taught i was all set,but the same day evening they are calling me and saying the system is not accepting and i have to call only the private agent and i really hate their service.could not find solution for the past 10 days.when they have some limits y do they give the whole control to the private agents and they try to charge more from the customers? Lufthansa is a crook airline. For technical issues and questions referring our eServices processes please use this link.. I plan to share the information with my friends.I believe that this treatment of customers is the result of poor economic conditions for Lufthansa. Book flights online to worldwide destinations and enjoy a pleasant travel experience in comfort and safety. Failure to respond to this public exposure will lead me to pursue legal actions. Please contact us by phone with any other queries. I received an e mail in regards to changes to my flight, I would like to speak to someo... Is transit allowed for indian passport holders from Delhi to milan by Lufthansa. ***-***********Travelling SYD-MEL-HKG-FRA*How much is my baggage al... Ich habe ein Guthaben von *** €*Fur einen Flug den ich nicht nehmen konnte *NWATJ*Kann... Hi, My booking ref is V*QYXM. For local hotlines click here . While 800-645-3880 is Lufthansa's best toll-free number, there are 3 total ways to get in touch with them. This will be the last time I use any airline affiliated with Lufthansa. The next best way to talk to their customer support team, according to other Lufthansa customers, is by telling GetHuman about your issue above and letting us find somebody to help you. The bags of my whole group of 6 persons were delayed last evening. Lufthansa's US Customer Service is the worst I have ever had. Lufthansa is run by Crooks. In 1972, my wife and I flew Lufthansa to Germany. Faster service thanks to prefilled forms. And you can click here if you want to compare all the contact information we've gathered for Lufthansa. They are not people who care for elderly and disabled. I reserved my seat ahead of time and when I began to board they said I'd been moved. Upon my arrival, I was suppose to buy another ticket to my final destination and not to mention my medications in my luggage that didn't get to me till 10 days after. The CEO is an IDIOT!! You can contact the team either by using the feedback and contact form or by telephone.. Now I think there is only one way to get their attention and that is a class action law suit for their scam that now I will pursue as I am sick and tired of these big corporations that think they can do what ever they want and get away with it. We have essential items in the luggage eg. Here is the list of the important medication that was critical to my health:TRAMADOL HCL 50 MG, CYCLOBENZAPR 10 MG,SIMVASTATIN 20 MG, ZOLPIDEM 5 MG, BUSPIRONE 10 MG, NAPROXAN 500 MG. Because of the Lufthansa unethical management I am asking $3000.00 for pain and suffering and $4500.00 for my medical expense to restored my physical condition. They simply sent the passengers to Air Canada who promply sent them back to Luftansa like a ball. Lufthansa Airline's toll-free customer service number is 1-800-399-5838. Common problems addressed by the customer care unit that answers calls to 800-645-3880 include Change Flight, Refund a Charge, Change Booking, Special Request, Make a Booking and other customer service issues. They did not provide wheelchair to my parents and they could not get the connection flight. Here you can find important information about our customer support, traveling with disabilities, our partners, latest news from the Lufthansa Group and other helpful information about our services. Well, BUYER BEWARE! But since I thought it may be an off day for Lufthansa and it was my 1st time, I decided to book a flight on them this January. Guess All your pilots AREN'T FIT TO FLY, unlike what the Lufthansa CEO claims. All comments with swear words will be deleted, even abbreviated swear words. .Now i would advice everyone don't travel In Lufthansa airlines, service is very poor, I flew with Lufthansa Airlines from Munich to Los Angeles and I had a good service with Ms.K.Ropat on March 18,2012. Our 24-hour help desks for all aircraft material supply you as fast as possible. Do not offer any personal information in your comments. The flight there was ok, but the 12-hour flight back was TERRIBLE! His copilot had only 640?! We flew Jet Blue to Cancun Mexico recently and had a delightful experience. Best Buy Corporate Office Headquarters HQ, Tim Hortons Corporate Office Headquarters, Wells Fargo Corporate Office Headquarters HQ, Enterprise Corporate Office Headquarters HQ, Straight Talk Wireless Corporate Office Headquarters HQ. Find your contact. Please keep sharing your experiences so we can continue to improve this free resource. OMG I am glad a read this… I tried contacting their US numbers listed above, none work… wow I thought Germans would have a top notch service… dang…, Crook Airline. It's not always clear what is the best way to talk to Lufthansa representatives, so we started compiling this information built from suggestions from the customer community. Sincerely. Lufthansa. This is so true they want to give a few frequent flyer miles to settle multi million settlements? And you can click here if you want to compare all the contact information we've gathered for Lufthansa. When contacting us via mail, you can use the following address, and it's important to include the information listed below: Lufthansa Customer Relations 1640 Hempstead Tpke East Meadow, NY 11554. Croxson, The sad experinces by travellers using lufthans is a bad dream and honestly i will never try this airline in my life.i almost bought a ticket to Afirca but now ive changed my mind elijah ouma copenhagen ,Danmark, its just sad and frightening to fly lufthansa after reading all the very very sad experinces by passengers.i was just about to travel lufthasa to Africa here on the 1st of january but i dare not.its the worst airline, Recently I contacted your corporate office via email re the cancelled flight from Frankfort to Budapest due to Lufthansa's strike on April 22, I asked that (thinking it a just and fair request)Lufthansa reimburse me $378.35 for expenses incurred due to the missed flight (UA9072 operated by Lufthansa).